Slym Wellness Clinic LLC

Effective Date: March 18, 2026

Slym Wellness Clinic LLC (“Slym Wellness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information obtained through our website and services.

This policy applies to all visitors of https://slymwellness.com, individuals who communicate with our clinic, and patients who use our telehealth or in-person services.

Who We Are

Slym Wellness Clinic LLC is a concierge and telehealth medical practice providing services that may include:

Metabolic health programs
GLP-1 weight loss programs
Hormone replacement therapy (HRT/TRT)
Preventive and concierge medical care
Nutritional and lifestyle support

Medical services are provided by licensed healthcare professionals.

Website: https://slymwellness.com

Clinic Address:
12428 San Jose Blvd #4
Jacksonville, FL 32223

Phone: (904) 788-3747

HIPAA Notice

Certain information collected through our services may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

When PHI is collected as part of medical services or patient care, it is handled in accordance with our Notice of Privacy Practices, which governs how medical information may be used and disclosed by our clinic.

Information submitted through our secure patient portal, telehealth platform, medical intake forms, or consultation processes may be protected under HIPAA.

Information collected purely for website analytics or marketing purposes may not be considered PHI.

Information We Collect

We may collect personal and health-related information when you:

Visit our website
Fill out a contact form
Schedule a consultation
Register in our patient portal
Communicate with our clinic by phone, text, or email
Participate in telehealth consultations
Enroll in medical programs or services

Information collected may include:

Personal Information

Full name
Email address
Phone number
Mailing address
Date of birth

Health Information

Medical history
Health conditions
Medication history
Symptoms or concerns shared during consultations
Lab results or clinical data

Technical Information

IP address
Browser type
Device information
Website usage data

Payment Information

Payments may be processed through secure third-party payment processors. We do not store full payment card information on our servers.

How We Use Your Information

We use collected information to:

Provide medical consultations and care
Evaluate eligibility for medical programs or prescriptions
Schedule and manage appointments
Provide telehealth services
Communicate with you about your care
Process billing and payments
Improve website functionality and services
Send service-related updates or clinic communications
Comply with legal and regulatory requirements

We only collect information that is reasonably necessary to provide healthcare services and operate our clinic.

Telehealth Services

Some services may be provided through telehealth technologies, including video consultations and digital communications.

By using telehealth services, you acknowledge that:

Electronic communications may be used to provide care
Secure platforms are used to protect patient information
Telehealth services comply with applicable state and federal healthcare regulations

Patient Portal & Medical Records

Patients may access services through a secure electronic medical record (EMR) system or patient portal.

Information submitted through the portal may include:

Medical intake forms
Consent documents
Clinical communications
Prescription information
Laboratory results

Access to these systems is protected by authentication controls and encryption where applicable.

Who We Share Your Data With

We do not sell or rent personal information.

Information may be shared with trusted third parties only when necessary to operate our services, including:

Healthcare Service Providers

Licensed healthcare professionals providing care
Laboratories for medical testing
Pharmacies for prescription fulfillment

Technology Providers

Electronic medical record (EMR) platforms
Patient portal systems
Telehealth software providers
Secure messaging systems

Business Operations

Payment processors
Website hosting providers
Scheduling software providers
Marketing and communication platforms

These partners may be required to enter into Business Associate Agreements (BAAs) where applicable under HIPAA.

Information may also be disclosed when required by law, such as:

Public health reporting requirements
Court orders or legal processes
Regulatory investigations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

Maintain login sessions
Store user preferences
Analyze website traffic
Improve website performance

You may control cookie settings through your browser.

Embedded Content from Other Websites

Pages on our website may include embedded content such as videos, images, or articles from third-party websites.

Embedded content behaves in the same way as if you visited the external website directly. These sites may collect data about you and use their own cookies or tracking technologies.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy.

Medical records may be retained for the time period required by applicable healthcare laws and regulations.

Non-medical information may be retained for operational, legal, or security purposes.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to personal information we hold about you
Request corrections to inaccurate information
Request deletion of certain personal data where permitted by law
Request restrictions on certain uses of your data

Patients may also have rights under HIPAA regarding their medical records.

Requests may be submitted by contacting the clinic.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and health information.

These may include:

Encrypted communication systems
Secure healthcare platforms
Access controls and authentication
Staff training on privacy practices

However, no method of internet transmission or electronic storage is completely secure.

Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or clinic operations.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Slym Wellness Clinic LLC
12428 San Jose Blvd #4
Jacksonville, FL 32223

Phone: (904) 788-3747